Barriers to Digital Supply Chain Management A Qualitative Research

Digital supply chain management generates competitive advantage by enabling companies to become more efficient and transparent in compliance with technological developments at every stage of the supply chain by meeting customer needs better. However, enterprises may encounter various barriers in the digitalization of the supply chain. The aim of the study is to identify the barriers encountered in the digital transformation of the supply chain and to discuss solutions or solving these barriers. Themes were obtained by content analysis from the data collected through in-depth interviews with industry professionals. Barriers to the digital transformation of the supply chain were grouped into five sub-themes: (1) financial barriers, (2) organizational barriers, (3) barriers related to employees, (4) technological barriers and (5) barriers related to data management. In the study, solutions for overcoming the barriers to the digital transformation of the supply chain including employees and the process are presented. The results of the study are expected to guide companies in implementing the digital supply chain.