Çalışan Sesliliği İle İletişim Doyumu Arasındaki İlişki Bankacılık Sektöründe Bir Araştırma

In this research, communication and communication satisfaction in the banking sector in which organizational culture and organizational communication are determined with define forms are discussed. The target population of the study is consisted of 193.504 employees based on Banks, Employees and Branchs statistical report (December 2017) published by the The Banks Association of Turkey. This cross-sectional study was conducted with a sample of 392 employees. As a result of the analysis; it has been found that the relationship between employee voice and communication satisfaction is significant and positive. It was determined that the employee's voice was 16 percent of the variance in explaining the communication satisfaction. The three voice dimentions are explained 16, 8,6 and 2,3 percent of the unique variance of prosocial, acquiescent and defensive forms of voice. It is thought that the examination of communication satisfaction, which is antecedent of job satisfaction and organizational commitment, will contribute to Human Resources process like staffing, talent management, etc.