The Effect of Innovation and Corporate Social Responsibility on Corporate Image An Application in Ba

In order to keep up with the increasing competitive conditions with the diversity of sectors nowadays, it is a need for businesses to renew themselves constantly. Businesses are able to overcome this challenging process by developing the existing product / service or by introducing a product / service that has never been done and thus they innovate. Innovation has many effects as well as having positive or negative effects on the corporate image. Additionally, businesses, which put their emphasis on social responsibility activities, are becoming recognized by both consumers and the market and their corporate images experience a positive increase. The purpose of this research is to determine the impact of innovation on corporate image through an application performed in the banking sector. The personnel working in private banks constitute the sample of our study. 341 data collected by questionnaire form were analyzed with SPSS and Amos 21 program. In the current study, reliability, normality, factor analysis, descriptive statistics, correlation and regression analysis were employed respectively. As a result of the study, it was detected that innovation and social responsibility have positive relationship with corporate image. Therefore, in order for businesses to adapt themselves to sustainable competition environment and be able to have a positive corporate image in the eyes of consumers’, it is highly significant for those businesses to support both innovation and social responsibility activities.